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Module 5 of 5 · ISO 17025 · Section 5

Management system requirements

The final module holds up everything else: system documentation, nonconformity control, internal audits and management review.

Content reviewed on

Nonconformity control

A procedure for handling nonconforming work, evaluating whether the client needs to be informed and the impact on previous results.

Internal audit

An internal audit programme covering every element of the management system and technical activities.

Management review

A periodic review with specific inputs: audit results, proficiency testing, complaints and resource adequacy.

What an auditor usually asks for

  • A nonconforming work procedure with impact assessment
  • A technical and management internal audit programme
  • Management review minutes with the standard's inputs
  • Evidence of continual system improvement

How to cover the management system in Kimobox

  1. 1Log every nonconforming work item with its impact assessment on prior results.
  2. 2Plan technical and management internal audits from the audit module.
  3. 3Prepare management review with the lab's data already aggregated.

Nonconforming work stays linked to the prior results it could affect, no manual searching required.

See audits and indicators in the quality portal

Where each figure comes from

References to the official text in force. If a standard is revised, this page is updated and the review date says so.

  1. ISO/IEC 17025:2017 — General requirements for the competence of testing and calibration laboratories ISO/IEC · November 2017
  2. Entidad Nacional de Acreditacion ENAC · Official portal
  3. ISO/IEC 17000:2020 — Conformity assessment. Vocabulary ISO/IEC · 2020 ed.