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Software for SGE 21

SGE 21, without folders or surprises

Forética's ethical and socially responsible management system, with its nine management areas under document control and traceable evidence.

What it is and which edition applies

SGE 21 is Foretica's standard for ethical and socially responsible management, and the first in Europe that made such a system certifiable. Unlike ISO 26000, which only offers guidance, SGE 21 is auditable and certifiable. It is structured into nine management areas that run across stakeholder groups: organisational governance, people, customers, suppliers, social and environmental setting, investors, competitors and public authorities.

Content reviewed on

Current version
SGE 21:2017 Ethical and socially responsible management system
Owner
Foretica Spanish association of CSR companies and professionals
Nature
Certifiable Unlike ISO 26000, which is guidance
Structure
9 management areas Organised by stakeholder group
Required body
Ethics committee With defined responsibilities and an associated code of conduct

Document control

Versions, approvals and distribution with read receipts.

Connected to your document cloud

Publish and version documents by connecting to OneDrive, Google Drive or SharePoint, without duplicating folders.

Audits

Annual program, checklists per standard, findings linked to actions.

Non-conformities

Root cause, action, owner, deadline and effectiveness check.

KPIs

Process objectives fed with real operating data.

Legal requirements

A register of legal and other requirements, with validity and compliance evaluation per standard.

Corrective actions

Root cause, action, owner, deadline and effectiveness check, all linked to the nonconformity.

Improvement actions

Improvement opportunities with an owner and tracking, beyond just fixing what already failed.

Management review

A pre-built report with indicators, audits and nonconformities, ready for the meeting.

Ethics channel

Reports handled with confidentiality and traceability.

Nine management areas

Each SGE 21 area with its own owner and evidence.

Stakeholder relations

Stakeholders identified with their documented relationship channel.

Ethics training

Ethics and social responsibility training logged per employee.

Requirements covered


What it solves for SGE 21

  • Code of conduct and an ethics channel
  • Management of the nine SGE 21 areas
  • Documented relationship with stakeholders
  • Training in ethics and social responsibility
  • Nonconformities and improvement actions
  • Internal audits of the system
Quality / SGE 21
Document control
Connected to your document cloud
Audits
Non-conformities
RECORDS

Frequently asked questions


What people ask us before getting started

Which edition of the standard is current?

The edition in force is SGE 21:2017. When the issuing body publishes a new one, a transition period opens; once it closes, certificates issued against the previous edition stop being valid.

Does this work if we are already certified?

Yes. Your existing system — processes, documents, records, audit history — is loaded in and kept alive from day one. Nothing needs redesigning and the certification cycle does not restart.

Will the auditor accept digital records?

Yes, provided they are traceable, controlled and able to show who did what and when. No standard requires paper; every standard requires reliable evidence, and a properly controlled electronic record provides it better than a folder.

Can it be combined with other standards?

Yes, and that is the sensible route. The common Annex SL structure lets a single integrated system share the process map, document control, internal audits, nonconformities and indicators between SGE 21 and the rest, leaving only the standard-specific parts separate.

How long does it take to be ready for an audit?

It depends on the starting point. An organisation already working with written procedures is usually ready in two or three months; one starting from scratch needs longer. The bottleneck is rarely the tool — it is the availability of the people who know the processes.

What happens to the documentation we already have?

It is migrated. Existing procedures, forms and records are loaded with their version and approver, so the history is not lost and the system starts with the memory the organisation already had.

Can the auditor look directly at the system?

Yes. They are given read-only access with a defined scope and an expiry date. It is more comfortable for both sides than preparing a folder of screenshots and exports.

What is the difference between a major and a minor nonconformity?

A major one compromises the system's ability to meet a requirement — a required process missing altogether, systematic failure, or a failure affecting the product — and usually blocks certification until it is closed. A minor one is a specific lapse resolved with an action plan.

Are the indicators calculated automatically?

Yes, from the data the processes themselves generate. That is the difference between a dashboard that reflects what is happening and a spreadsheet somebody fills in the week before the management review.

Does it work across several sites or legal entities?

Yes. The model is multi-company and multi-site: what makes sense to share is shared, and what belongs to each location stays separate — including the certificate scope where it differs.

Get ready for your SGE 21

We'll show you the module running with data similar to yours.

Request a demo

Sources


Where each figure comes from

References to the official text in force. If a standard is revised, this page is updated and the review date says so.

  1. SGE 21 standard, ethical and socially responsible management system Foretica · 2017 version
  2. ISO 26000:2010 — Guidance on social responsibility ISO · 2010 ed.
  3. Directive (EU) 2022/2464 on corporate sustainability reporting (CSRD) EUR-Lex · 14 December 2022

Software for SGE 21 — Ethical and responsible management

Kimobox is a software for SGE 21 that digitizes the requirements of the standard: code of conduct and an ethics channel, management of the nine sge 21 areas, documented relationship with stakeholders, training in ethics and social responsibility, with full traceability and evidence ready for the auditor.

The platform lets you run an integrated management system that combines SGE 21 with other ISO standards and sector protocols, sharing the process map, document control, internal audits, non-conformities and KPIs.