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Software for ISO 15189

ISO 15189, without folders or surprises

Quality and competence of the clinical laboratory, from the pre-analytical phase to the result delivered to the patient.

What it is and which edition applies

ISO 15189 is the quality and competence standard for medical laboratories. Its December 2022 edition reorganised the document to align with the structure of ISO/IEC 17025, explicitly absorbed point-of-care testing (previously covered by ISO 22870, now withdrawn) and strengthened patient-centred risk management. The transition from the 2012 edition closed on 6 December 2025.

Content reviewed on

Current edition
ISO 15189:2022 Published December 2022
Transition deadline
6 December 2025 Certificates against the 2012 edition ceased to be valid
Absorbed standard
ISO 22870 (POCT) Withdrawn: its requirements moved into ISO 15189:2022
Structure
Aligned with ISO/IEC 17025:2017 Impartiality, resources, process and management system
Approach
Patient-centred risk An erroneous result is weighed by its clinical impact

Document control

Versions, approvals and distribution with read receipts.

Connected to your document cloud

Publish and version documents by connecting to OneDrive, Google Drive or SharePoint, without duplicating folders.

Audits

Annual program, checklists per standard, findings linked to actions.

Non-conformities

Root cause, action, owner, deadline and effectiveness check.

KPIs

Process objectives fed with real operating data.

Legal requirements

A register of legal and other requirements, with validity and compliance evaluation per standard.

Corrective actions

Root cause, action, owner, deadline and effectiveness check, all linked to the nonconformity.

Improvement actions

Improvement opportunities with an owner and tracking, beyond just fixing what already failed.

Management review

A pre-built report with indicators, audits and nonconformities, ready for the meeting.

Sample traceability

From the pre-analytical phase to the result delivered to the patient.

Patient confidentiality

Restricted access to clinical data by profile.

Analytical method validation

Clinical methods validated before going into production.

Staff competence

Training and competency assessment for laboratory staff.

Requirements covered


What it solves for ISO 15189

  • Calibration and traceability of analysis equipment
  • Validation of analytical methods
  • Pre-analytical, analytical and post-analytical traceability
  • Clinical nonconformities and corrective actions
  • Staff competence and internal audits
  • Patient data confidentiality
Quality / ISO 15189
Document control
Connected to your document cloud
Audits
Non-conformities
RECORDS

Frequently asked questions


What people ask us before getting started

Which edition of the standard is current?

The edition in force is ISO 15189:2022. When the issuing body publishes a new one, a transition period opens; once it closes, certificates issued against the previous edition stop being valid.

Does this work if we are already certified?

Yes. Your existing system — processes, documents, records, audit history — is loaded in and kept alive from day one. Nothing needs redesigning and the certification cycle does not restart.

Will the auditor accept digital records?

Yes, provided they are traceable, controlled and able to show who did what and when. No standard requires paper; every standard requires reliable evidence, and a properly controlled electronic record provides it better than a folder.

Can it be combined with other standards?

Yes, and that is the sensible route. The common Annex SL structure lets a single integrated system share the process map, document control, internal audits, nonconformities and indicators between ISO 15189 and the rest, leaving only the standard-specific parts separate.

How long does it take to be ready for an audit?

It depends on the starting point. An organisation already working with written procedures is usually ready in two or three months; one starting from scratch needs longer. The bottleneck is rarely the tool — it is the availability of the people who know the processes.

What happens to the documentation we already have?

It is migrated. Existing procedures, forms and records are loaded with their version and approver, so the history is not lost and the system starts with the memory the organisation already had.

Can the auditor look directly at the system?

Yes. They are given read-only access with a defined scope and an expiry date. It is more comfortable for both sides than preparing a folder of screenshots and exports.

What is the difference between a major and a minor nonconformity?

A major one compromises the system's ability to meet a requirement — a required process missing altogether, systematic failure, or a failure affecting the product — and usually blocks certification until it is closed. A minor one is a specific lapse resolved with an action plan.

Are the indicators calculated automatically?

Yes, from the data the processes themselves generate. That is the difference between a dashboard that reflects what is happening and a spreadsheet somebody fills in the week before the management review.

Does it work across several sites or legal entities?

Yes. The model is multi-company and multi-site: what makes sense to share is shared, and what belongs to each location stays separate — including the certificate scope where it differs.

Get ready for your ISO 15189

We'll show you the module running with data similar to yours.

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Sources


Where each figure comes from

References to the official text in force. If a standard is revised, this page is updated and the review date says so.

  1. ISO 15189:2022 — Medical laboratories. Requirements for quality and competence ISO · December 2022
  2. ISO/IEC 17025:2017 — Competence of testing and calibration laboratories ISO/IEC · November 2017
  3. Entidad Nacional de Acreditacion ENAC · Official portal

Software for ISO 15189 — Medical laboratories

Kimobox is a software for ISO 15189 that digitizes the requirements of the standard: calibration and traceability of analysis equipment, validation of analytical methods, pre-analytical, analytical and post-analytical traceability, clinical nonconformities and corrective actions, with full traceability and evidence ready for the auditor.

The platform lets you run an integrated management system that combines ISO 15189 with other ISO standards and sector protocols, sharing the process map, document control, internal audits, non-conformities and KPIs.