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Module 7 of 7 · IATF 16949 · Clause 10

Improvement

The final clause requires continual improvement to be proven with data: falling PPM, falling complaints, falling cost of poor quality.

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Nonconformity and corrective action

When an internal nonconformity or customer complaint occurs, apply the full 8D methodology: containment, root cause, action and verification.

Preventing recurrence

Extend the corrective action to similar processes and products to stop the same failure showing up on another line or project.

Continual improvement

Continual improvement of the manufacturing process demonstrated with indicators, not just declared in the quality manual.

What an auditor usually asks for

  • An 8D log with containment, root cause and effectiveness check
  • Evidence the corrective action was extended to similar processes
  • Continual-improvement indicators (PPM, cost of poor quality) trending down
  • A process improvement plan with concrete actions

How to cover improvement in Kimobox

  1. 1Open every nonconformity with the full 8D methodology built into the system.
  2. 2Extend the corrective action to similar processes with one click from the original record.
  3. 3Track the PPM and cost-of-poor-quality trend on the indicator dashboard.

Extending a corrective action to another line stays on record, with its own effectiveness check.

See nonconformities and corrective actions in Kimobox

Where each figure comes from

References to the official text in force. If a standard is revised, this page is updated and the review date says so.

  1. IATF 16949:2016 — Quality management system requirements for automotive production IATF · October 2016
  2. IATF 16949 Sanctioned Interpretations and FAQs IATF Global Oversight · Continuously updated
  3. AIAG-VDA FMEA Handbook AIAG and VDA · First edition, 2019
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