Work orders and corrective maintenance

Work order lifecycle

From the request or the detected breakdown, through assignment to the technician, to closure with the completed work report.

Corrective maintenance

Logging breakdowns with their cause, the equipment's downtime, and the actions taken to resolve them.

Work order prioritization

Urgency criteria based on the affected equipment's criticality and the impact of the downtime on production.

What an auditor usually asks for

• Work order creation and closure process defined
• Breakdown log with cause and downtime
• Work order prioritization criteria documented
• Work order history available per equipment

How to cover this block in Kimobox

1. 1Manage work orders as a workflow with assignment and closure in Kimobox.
2. 2Log each breakdown with its cause and downtime linked to the equipment.
3. 3Prioritize work orders by equipment criticality from the same system.

Where each figure comes from

References to the official text in force. If a standard is revised, this page is updated and the review date says so.

1. EN 13306:2018 — Maintenance terminology CEN · 2018 ed.
2. EN 15341 — Maintenance key performance indicators CEN · Current European standard