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Module 5 of 5 · ISO 19600 · Section 5

Continual improvement

The final section closes the loop: what happens after noncompliance, and how that experience improves the system going forward.

Content reviewed on

Responding to noncompliance

Investigating the root cause and applying a proportionate action, tracked through to closure.

Organizational learning

Updating the risk map and controls based on what each case teaches.

Continual system improvement

A periodic review of the compliance system's overall effectiveness, beyond isolated cases.

What an auditor usually asks for

  • A noncompliance log with root cause and action
  • An updated risk map after every significant case
  • Evidence of continual system improvement
  • Actions tracked through to closure

How to cover continual improvement in Kimobox

  1. 1Log every instance of noncompliance with its root cause and linked action in Kimobox.
  2. 2Update the compliance risk map after every significant case.
  3. 3Track every action through to closure and its effectiveness check.

Every instance of noncompliance stays linked to its cause, its action and the risk-map update it triggered.

See nonconformities and corrective actions in Kimobox

Where each figure comes from

References to the official text in force. If a standard is revised, this page is updated and the review date says so.

  1. ISO 19600:2014 — Compliance management systems. Guidelines (withdrawn) ISO · Withdrawn
  2. ISO 37301:2021 — Compliance management systems. Requirements ISO · April 2021
← Previous Monitoring and measurement Back to index ISO 19600