Templates and records · ISO 27001 · Clause A.5.18
ISO 27001 access rights review record
The periodic check that each person has, in each system, the permissions they need and no more, with the owner’s decision on record.
In one sentence
The access rights review record shows that the owners of each system have reviewed, at regular intervals, the existing users and permissions, and which changes were made; it is the evidence called for by control 5.18 of ISO/IEC 27001:2022, which requires access to be granted, reviewed, modified and removed in line with the policy.
- Where the standard requires it
- ISO 27001 · Clause A.5.18 Clauses follow ISO/IEC 27001:2022; those beginning with “A.” are Annex A controls, required to the extent that the statement of applicability includes them.
- Type of information
- Good practice Evidence for Annex A control 5.18
- Who fills it in
- The owner of each system IT extracts the listings and applies the changes
- When
- As set by the policy For example, quarterly for privileged access and every six months for the rest
- How long it is kept
- Set by the organisation ISO/IEC 27001 sets no periods: it asks you to decide on the retention and disposition of documented information (7.5.3). Covering the three-year certification cycle lets you show the history at recertification.
What the standard requires
What ISO 27001 demands and what it leaves to your judgement
Control 5.18 requires access rights to be provisioned, reviewed, modified and removed in accordance with the access control policy (5.15). The periodic review is the part most often forgotten and the one that generates the most findings.
The standard does not set the frequency: the organisation decides it according to risk. It is common to review privileged access more often than ordinary access, and always after role changes or departures.
What turns the review into evidence is that it is carried out by the owner of the system or data, not just by IT, and that it leaves a trail of what is kept and what is removed.
Structure
Fields the template should include
- System or application reviewed
- Date and period covered
- List of users and permissions reviewed
- Reviewer: system owner
- Decision per user: keep, reduce, remove
- Generic, service and privileged accounts, with their justification
- Changes applied and date
Example
Example: quarterly review of privileged access
Company, people and figures are fictitious: the example only shows what a properly completed record looks like.
| Field | Content |
|---|---|
| System | Cloud administration console |
| Period | Third quarter of 2026 · reviewed on 6 October |
| Reviewer | Chief technology officer, system owner |
| Users reviewed | 9 administrators and 2 service accounts |
| Decisions | 7 kept · 1 reduced to read-only · 1 removed (team change in July) |
| Service accounts | Justified: backups and automated deployment |
| Changes applied | 7 October 2026, confirmed by IT |
At the audit
Mistakes auditors commonly flag
- IT carries out the review without the data owner making the decisions.
- The list is reviewed and signed off, but no change is ever applied.
- Accounts belonging to people who left months ago are still active.
- Shared generic accounts with no owner or justification.
In Kimobox
How this record is kept in Kimobox
- 1Permissions are managed by profile from the employee portal.
- 2The periodic review of access and privileges by profile is recorded with its date and reviewer.
- 3Recording a leaver in the staff file automatically closes access to the portal, the app and the associated modules.
Frequently asked questions
What people ask us before getting started
How often should access be reviewed?
The standard does not say: the access control policy sets it according to risk. What matters is meeting the frequency that the policy itself states.
Is it enough to review access when someone leaves?
No. A departure is a trigger, but the periodic review catches what slips through: role changes, temporary permissions nobody removed or forgotten service accounts.
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Sources
Where each figure comes from
References to the official text in force. If a standard is revised, this page is updated and the review date says so.
- ISO/IEC 27001:2022 — Information security management systems. Requirements ISO/IEC · 25 October 2022
- ISO/IEC 27002:2022 — Information security controls ISO/IEC · February 2022