Senior management commitment

Corporate strategy and quality culture

Management defines the corporate strategy, communicates it to staff and fosters a measurable quality and food safety culture, not just a stated one.

Organizational structure and resources

Management provides the necessary human and material resources and defines a clear organizational structure with quality responsibilities.

Customer focus and crisis management

Focus on customer requirements and a crisis management and product recall plan tested periodically.

What an auditor usually asks for

• A documented, communicated corporate strategy
• An org chart with quality and food safety responsibilities
• A crisis management and recall plan tested through a mock drill
• Management review with a quality culture focus

How to cover management commitment in Kimobox

1. 1Publish the strategy and quality policy as a controlled document accessible to all staff.
2. 2Define the quality responsibility org chart directly in the system.
3. 3Log the crisis and recall mock drill with its result and date.

Where each figure comes from

References to the official text in force. If a standard is revised, this page is updated and the review date says so.

1. IFS Food, version 8 IFS Management GmbH · April 2023
2. Regulation (EC) No 852/2004 on the hygiene of foodstuffs EUR-Lex · 29 April 2004
3. Global Food Safety Initiative GFSI · Recognised schemes