Templates and records · FSSC 22000 · Clause 2.5.8
FSSC 22000 food safety and quality culture objectives
FSSC requires senior management to set culture objectives within the system, with specific elements and a way of measuring them.
In one sentence
The FSSC 22000 food safety and quality culture objectives are senior management's documented commitment to a plan that addresses, as a minimum, communication, training, staff engagement and performance measurement, with objectives, deadlines and follow-up, integrated into the management system, as the additional requirements in clause 2.5.8 require.
- Where the standard requires it
- FSSC 22000 · Clause 2.5.8 Clauses beginning with 2.5 are additional requirements in Part 2 of FSSC 22000 Version 6; those of ISO 22000:2018 are explained in their own templates.
- Type of information
- Mandatory document Documented objectives and plan (FSSC 22000 v6, 2.5.8)
- Who fills it in
- Senior management With the food safety team and human resources
- When
- Plan with annual or multi-year objectives Periodic follow-up and management review
- How long it is kept
- Set by the organisation ISO 22000 requires documented information to be retained without setting a period. It is sensible to cover the shelf life of the product with a margin, the applicable law and the three-year certification cycle.
What the standard requires
What FSSC 22000 demands and what it leaves to your judgement
FSSC requires senior management to establish, implement and maintain food safety and quality culture objectives within the management system, with a plan covering at least communication, training, staff engagement and feedback, and measurement of the performance of the activities.
The objectives follow the logic of ISO 22000 (6.2): measurable, with an owner, a deadline and follow-up, and reviewed by top management.
BRCGS requires a culture plan with a similar approach; its sheet includes an example of a baseline survey and shift-level activities.
Structure
Fields the template should include
- Culture objectives and their indicator
- Element: communication, training, engagement, measurement
- Activities and owner
- Deadline
- Follow-up result
- Management review and changes
Example
Example: objectives at a fictitious dairy plant
Company, people and figures are fictitious: the example only shows what a properly completed record looks like.
| Field | Content |
|---|---|
| Communication | Digital noticeboard per shift with a weekly food safety indicator · from February |
| Training | 100% of staff trained on the allergen plan before June |
| Engagement | 30 improvement suggestions from floor staff during the year |
| Measurement | Perception survey in March and November |
| Status at September | Training 96% · 22 suggestions · March survey with 68% favourable responses |
| Review | October management review · an objective for temporary staff is added |
At the audit
Mistakes auditors commonly flag
- Culture objectives with no indicator.
- Only a survey, with no activities responding to its results.
- One of the minimum elements is missing, typically performance measurement.
- The objectives never reach management review.
- Staff interviewed are not aware of any activity.
In Kimobox
How this record is kept in Kimobox
- 1Objectives are defined with indicators fed by real data: training completed, suggestions, incidents.
- 2Activities are managed as improvement actions with an owner and a date.
- 3Staff suggestions can come in from a mobile, with their follow-up.
- 4Progress flows into the pre-generated management review report.
Frequently asked questions
What people ask us before getting started
Which minimum elements does FSSC require?
Communication, training, staff engagement and feedback, and measurement of the performance of culture-related activities.
Is it the same as the BRCGS culture plan?
The aim is the same. FSSC frames it as objectives within the management system; BRCGS as a plan with activities and a timetable within senior management commitment.
Is a survey needed?
It is not mandatory, but it is the usual way of measuring staff perception. It can be combined with behavioural indicators.
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Sources
Where each figure comes from
References to the official text in force. If a standard is revised, this page is updated and the review date says so.
- FSSC 22000 Version 6 — Scheme requirements (Part 2, additional requirements) Foundation FSSC · Published 31 March 2023
- ISO 22000:2018 — Food safety management systems ISO · 2018 ed.