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Templates and records · ISO 13485 · Clause 7.5.6

ISO 13485 process validation protocol

When a process cannot be checked afterwards — a seal, a sterilisation, production software — you have to show beforehand that it always gives the expected result.

In one sentence

The process validation protocol sets out the process, the equipment and its qualification, qualified personnel, parameters, acceptance criteria and the statistical technique with its rationale for sample size, and its report records the results, conclusion and revalidation criteria, because ISO 13485 requires validation of any process whose output cannot be or is not verified afterwards, and those records to be kept (7.5.6).

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Where the standard requires it
ISO 13485 · Clause 7.5.6 Clauses are cited using the numbering of ISO 13485:2016, the current edition and the same one the Academy uses.
Type of information
Mandatory record Records of the results, conclusion and actions from validation (7.5.6)
Who fills it in
Process engineering and quality The protocol is approved before starting and the report on completion by whoever the company designates, usually quality
When
Before producing for sale Revalidated when the process, equipment or material changes, or at the defined frequency
How long it is kept
Product lifetime, at least two years ISO 13485 requires records to be kept for at least the lifetime of the device as defined by the manufacturer, and never less than two years from release (4.2.5); the MDR requires technical documentation to be available for ten years after the last device was placed on the market, fifteen for implantables (Article 10(8)).

What the standard requires


What ISO 13485 demands and what it leaves to your judgement

Validation is mandatory when the output of the process cannot be or is not verified by subsequent monitoring or measurement, which includes deficiencies that would only appear once the device is in use. Sterile barrier seals, welds, moulding and sterilisation are typical cases.

The procedure must cover criteria for review and approval, equipment and personnel qualification, methods and acceptance criteria, statistical techniques with their rationale, records, revalidation and approval of changes to the process. The standard does not require the IQ, OQ, PQ sequence, but it is the usual way to structure it.

Software used in production and servicing is also validated before first use and after every change, with an approach proportionate to risk. Sterilisation and sterile barrier systems have their own requirements in 7.5.7.

Structure


Fields the template should include

  • Process, equipment and device affected
  • Justification of why it requires validation
  • Installation qualification (IQ): equipment, utilities, calibrations
  • Operational qualification (OQ): parameter window at worst case
  • Performance qualification (PQ): batches under normal production conditions
  • Acceptance criteria and test method
  • Sample size and statistical rationale
  • Personnel and their qualification
  • Results, deviations and conclusion
  • Revalidation criteria and parameters set for production

Example


Example: validation of sterile pouch sealing

Company, people and figures are fictitious: the example only shows what a properly completed record looks like.

Field Content
Process Heat sealer TS-02 · paper-film pouch for catheters
Reason Seal integrity cannot be checked without destroying the pack
IQ Installation, power supply and calibration of temperature and pressure probes · conforming
OQ Window of 165-185 °C, 2-4 bar, 1.5-2.5 s · seal strength test at the extremes
PQ 3 consecutive batches at 175 °C, 3 bar, 2 s · dye leak test on 59 pouches per batch
Criterion No leaks; seal strength ≥ 1.5 N/15 mm
Result 0 leaks · minimum strength 2.1 N/15 mm · validated
Revalidation Annually or on a change of material, equipment or parameters

At the audit


Mistakes auditors commonly flag

  • Special processes assumed to be validated because "they have been working for years".
  • Production parameters different from those validated.
  • Sample sizes with no statistical justification.
  • Production or quality system software without documented validation.
  • Changes of material or equipment without assessing whether they require revalidation.

In Kimobox


How this record is kept in Kimobox

  1. 1Validated processes and equipment are documented with their validation protocol and report.
  2. 2Each piece of equipment has its maintenance and calibration scheduled, with a reminder before each check.
  3. 3Validation of the system's software is recorded as one more controlled document.
  4. 4A deviation during validation is opened as a nonconformity with a mandatory root cause.

Frequently asked questions


What people ask us before getting started

What are IQ, OQ and PQ?

The three usual phases of a validation: installation qualification (the equipment is correctly installed), operational qualification (it works across the full parameter window) and performance qualification (it repeatedly produces conforming product under real conditions). ISO 13485 does not require them by name, but it does require what they demonstrate.

Do spreadsheets have to be validated?

If they are used in the quality system or in production for decisions affecting the product, yes. ISO 13485 requires validation of quality system software (4.1.6) and production software (7.5.6), with effort proportionate to risk.

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